POSTED Sep 21

Site Reliability Engineer

Finexio is simplifying the way businesses make and receive business payments by integrating electronic payments and cash flow improvement solutions directly into customers’ business process software. The core of Finexio’s offering is a secure and scalable Software as a Service Payment Processing platform.

As a Site Reliability Engineer, you’ll contribute to the support of the Software Platform and its underlying Infrastructure as well as Technologies used to support Business Operations.

We are seeking an expert professional who will deliver support activities and will be responsible for ensuring that payment processing and services are uninterrupted, accurate, timely and secure.

Our business is growing rapidly, and we operate in a very agile environment. Your focus will also be to implement, maintain and improve processes and toolsets capable of scaling with ease and confidence to enable exponential growth of processing volumes.

Requirements

10+ years of overall technology experience.
Minimum of 5 years delivering production support of complex high availability mission critical web-based software systems.
3+ years of experience in a job requiring strong technology infrastructure expertise.
Strong knowledge of .NET and Transactional and NoSQL database technologies.
Hands-on software development experience and ability to read and understand modern software development languages (we currently use C#, Python, Django, Node, Typescript, React).
Significant experience working with asynchronous processes and unattended complex data processing jobs.
A desire to be challenged by a constantly growing and changing environment.

Responsibilities

Responding to complex IT escalations that require intimate knowledge of the underlying code, data, systems, and business functionality. Creating and maintaining relevant technical and process documentation.
Troubleshooting, data analysis, event analysis and cross-team communication to assess scope and impact of the issue.
Establishment and maintenance of formal support procedures covering 24/7 monitoring, notifications, escalations and troubleshooting activities.
Management of the outsourced software support engineering team to ensure all application issues are resolved in a timely manner and according to established procedures.
Design and implementation of monitoring and notification tools to ensure proactive identification, reaction and of any system failures, errors and issues to minimize and ultimately eliminate any customer impact.
Building strong relationships with Operations, Customer Service and Software Engineering Teams to deliver timely resolutions to difficult customer issues and escalations.

We also value

Prior experience in the payments space.
Working knowledge and hands-on experience with AWS, understanding of its relevant tools and products.
Education in fields such as Computer, Software or Network Engineering.
Ability to collaborate and empathize with a variety of individuals. You can iterate with users and non-technical stakeholders and understand how technology impacts them.

Benefits

Working at Finexio:

Culture that emphasizes the following key differentiators.
Dynamic, rapidly expanding market for our products and services.

Clients first
Humble
Collaborative
Data based decision making
An organization that is built for speed

What We Offer:

The chance to work in a fast paced environment with payment industry leaders
Competitive salary and stock options.
70% paid medical, dental and vision starting on the first of the month following your start date.
Flexible vacation policy – work with your manager to schedule time off.
Weekly company meetings – opportunity to interact with the Leadership Team to grow and learn.

Does this position require a security clearance?:

Yes

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Resume

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Resume

Cover letter

My passion for cybersecurity stems from a lifelong fascination with technology and problem-solving. In my early education I was interested in attending conferences and seminars of Information Technology, I was always drawn to understanding how things worked and how to build them. This natural curiosity naturally gravitated towards the ever-evolving world of cybersecurity.
My experience as a Cybersecurity Engineer in the past of 2 years with various certifications, by attending workshops and current at Secure Point 360, LLC further solidified my desire for a STEM career. Here, I thrived in the fast-paced environment, identifying and mitigating security risks for clients. Managing and monitoring SP360 as the unified endpoint management and admin instilled the importance of continuous vigilance in safeguarding data across various platforms (cloud, endpoints, servers, SAST). These experiences not only honed my technical skills but also showcased the critical role cybersecurity plays in protecting our digital world.
I am confident that I can make a significant contribution to your team. I have attached my resume for your review and would be grateful for the opportunity to discuss my qualifications further. Thank you for your time and consideration.
URL: https://www.linkedin.com/in/kenvishah/

Cover letter

MANON GUEGUEN
Paris, France – +33627310646 – manongueguen@protonmail.com
I am an accomplished analyst combining an expertise in geopolitics and cybersecurity. This background gives me a unique perspective on the current threat landscape. When it comes to my career, I am willing to relocate as my first wish is to evolve in an international environment. Personality-wise, I am a very active person, stimulated by ever-changing situations and new encounters.
EXPERIENCE
ALMOND Sèvres, France
Cybersecurity consulting
Cyber Threat Intelligence Analyst
JANUARY 2023 – TODAY
● Develop a new CTI service from scratch (decision making regarding the roadmap, initiate new projects, design
technical, tactical, and strategic intelligence reports, developing working methodologies, leading meetings, create
synergies with the SOC/CERT team and other business units, participate in the commercial strategy)
● Writing of intelligence reports: retail and financial sectors, data breach, threat landscape analysis, APT, ransomware etc
(strong understanding of the evolution of techniques, tactics and procedures (TTPs), cyber kill chain reconstruction,
edit and review content to match high quality standards)
● Writing of briefings on cyber events to different types of publics: technical, non-technical, journalists, senior
executives and CEOs (be quick to verify real-time news, articulate complex information with clarity and brevity)
● Writing of analysis on complex geopolitical issues (critical thinking, elaborate visuals and infographics)
● Writing of a study on the insider threat (critical thinking, collect and analyze data)
● Technology policy (AI, cyber laws) and threat actors’ monitoring (curiosity, strong organizational skills)
● Training on the basics of cybersecurity: key concepts, cryptography, OWASP, OSI, TCP/IP, network layers… (high
learning ability)
● Investigating SIEM alerts (OSINT, process the alerts raised in the SOAR, qualify incidents, ensure the follow-up)
● Give presentations to clients and collaborators (strong interpersonal and networking skills, e.g. highlighting key
conferences from Botconf 2023)
INSEAD Fontainebleau, France
Education
Exam invigilator NOVEMBER 2022 – DECEMBER 2022
XMCO Paris, France
Cybersecurity consulting
Threat Intelligence Analyst JUNE 2022 – OCTOBER 2022
● Daily writing of cybersecurity newsletters and alerts (threat criticality assessment, cyber kill chain reconstruction,
monitoring open and closed intelligence sources, good contextual analysis skills)
● Follow-up with clients (ability to popularize complex ideas and concepts)
● Research, identification and qualification of fraud schemes (good investigative skills)
● Elaboration of an economic intelligence service
● Technology development and threat actors’ monitoring (identify relevant content and conferences)
● Acquisition of technical skills (bash, network architecture…)
BOULANGERIE BLOT Melun, France
Bakery shop
Saleswoman SEPTEMBER 2021 – MAY 2022
ADVINTEL New York City, United-States (Remote)
Cybersecurity consulting
Threat Intelligence Analyst Intern APRIL 2021 – AUGUST 2021
● Mastery of the intelligence lifecycle (OSINT, HUMINT, SIGINT) and threat prevention through investigations (strong
research capabilities to gather information from various sources)
● Intelligence research and analysis, cybercrime research and investigation, finished intelligence products for 450+
customers, data analysis (knowledge of different types of malware, botnet groups, ransomware syndicates, TTPs, cyber
fraud and loss prevention, well-developed investigative mindset, good understanding of underground forums)
EDUCATION
GRENOBLE-ALPES UNIVERSITY Grenoble, France
MASTER’S DEGREE IN INTERNATIONAL SECURITY AND DEFENSE 2020 – 2021
● Cybersecurity: application of international law to cyberspace, states’ cyber capabilities, analysis of the notion of
cyberwar, global growth of the cybersecurity market
● Geopolitics: thesis on the diplomatic and strategic stakes of China’s involvement in cyberspace
ÉCOLE D’URBANISME DE PARIS Champs-sur-Marne, France
MASTER’S DEGREE IN URBAN PLANNING 2019 – 2020
PARIS 1 PANTHÉON-SORBONNE UNIVERSITY Paris, France
BACHELOR’S AND MASTER’S DEGREE IN GEOGRAPHY 2013 – 2017
SKILLS AND INTERESTS
● Technical: Python (beginner), MITRE ATT&CK, Maltego, Office 365, Agile, Scrum, ArcGIS, QGIS
● Languages: French (native), English (TOEIC 2019: 915/990), Mandarin (B1), Spanish (B1), Russian (beginner)
● Interests: defense, politics, academic research (press, conferences, life-long learning)
● Volunteering: Cyber Peace Institute (conduct phishing exercices and cybersecurity awareness trainings

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